 A helping hand so you can continue more confidently to enjoy your own home and live independently. Read more... |
Personal, Professional Care Services
Our purpose is to provide the highest possible quality of personal, care.
We provide a helping hand so that our clients do not just survive, but thrive.
And we do so by tailoring services to meet each individual’s needs.
We aim is to build open and transparent relationships with the people using our service so as to communicate effectively.
In doing so we gain a clear understanding of our user’s needs and preferences.
Our goal is to allow clients to continue with social and other activities. Even rediscovering old pleasures.
That means we are able to provide real benefits to vulnerable people who need our help and support with their daily living skills.
Dedicated and Committed to the Quality of Life
Our commitment is to the highest quality community-based care.
A service which is dedicated to enabling older people to live comfortably and independently as possible in their own homes.
By giving support and help to maintain their quality of life, whatever their personal care needs are, is at the centre of what we do.
We provide services for people who:
- are referred by the local authority
- privately fund their own care
- pay directly for managing their own care
 Shiela impressed me from the start with her friendly, attentive, and comprehensive appraisal and appreciation of my father’s needs. I would rate her excellent on all four key caring categories. She is kind, and jollies him along whilst encouraging him to attain goals, and assisting with regular exercises to build him up after an extended period of muscle atrophy. She is diligent in using all the aids he needs to assist with his care, systematic in re-organising medication to ensure retailer administration, communicative in reporting changes and concerns about his observations, and organised regarding future prescriptions, and orders he needs. She takes initiative on tasks that need to be done, and uses free moments to complete house-keeping tasks, all with a cheerful demeanour. She is very fondly regarded by my father, and has managed to lift his spirits when he becomes downcast and depressed. Her experience, intelligence and compassion is hugely reassuring to us, and we have been delighted she has been, and hopefully will continue to be, part of his care-team. Dr Sarah Partridge (Oncologist) London |
A helping hand so you can continue more confidently to
enjoy your own home and live independently
Phone Friend is a professional care service providing phone line help and support to those who want to go on living in their own home independently.
An experienced and friendly care giver will keep regularly in touch with you, to chat or, if you wish, the occasional visit to share a cuppa. It is a service aimed at giving you and your family reassurance.
We could help you to continue living independently in your own home and keeping you safe. We can also offer physio expertise, with exercises and stretching to improve and maintain mobility.
If you wish we can also keep an online daily diary, which your loved ones can also access to know you are safe and keeping well.
Keeping in mind that prevention is better than cure we give you a caring friend that is always at hand, prepared and ready to help.
Call us on: 07960 756004 (any time) or 0800 0231280 (between 9-5 Mon to Fri)
Or email
Subject to current Home Office regulations and in the right circumstances we are able to provide carers as staff for Private Homes and Care Homes, as well as agencies.
We have recently supplied carers direct from the Philippines and other Filipinos who have been working elsewhere.
To discuss this in respect of your particular Carer Staffing needs please call:
0800 0231280 (UK Office hours 9am to 5pm Monday-Friday)
07960 756004 (Out of hours)
Hi Stuart, I just wanted to let you know that Hetty has been extraordinary in the last few days. Since the incident with my sister’s ex husband on Tuesday she has had to cope with my sister’s suicidal feelings, trips to the emergency mental health crisis team, trips to A&E with my sister for treatment to her eye, up at all hours of the night with my sister and trying to find stashes of medication all to keep sister safe. I don’t know anyone else who would cope with what she has had to deal with. If there is any way possible for her to continue caring for my sister and her daughter in the longer term that is absolutely our wish. She is also incredibly good humoured about everything & so caring. I don’t know what we would do without her. Thank you for finding her for us.
Sarah
Care at home
Dementia Care
Post Hospital Care
Intensive Physio
